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02 Digital Confidence Conference

17 March 2011 1,903 views No Comment

Experts discuss protecting privacy and children online at O2 Digital Confidence Conference March 23rd join the debate

Some thoughts from 02

2011 will be a year in which safety and security online become even more important for our customers, our industry and for policymakers.

As the home of the smartphone with 22 million customers in the UK, we take our responsibilities seriously. We are listening to our customers’ concerns and taking leadership in three key areas:
• Privacy – privacy by design – building transparency and choice in to new digital services from the outset
• Consumer protection/fair and transparent rules online – in a complex and fast moving digital environment, being clear about rights and responsibilities
• Families and children – giving customers guidance, support and tools to protect themselves and their families online
It is this last issue that is a key concern in the UK in particular which is why we’re holding a free conference with stakeholders and policymakers on protecting privacy and children online on 22nd March 2011. The event brings together some of the leading commentators in the industry including Facebook, RIM, CEOP, the Information Commissioner and O2 to discuss the following:
• As more people choose to share more information online, how do we help them protect their privacy and personal information?
• As consumer demand for social-networking and location-based services grows, what choices and control should customers have?
• As families and children connect more simply and easily to each other and the things they value, how do we help them do so confidently and safely?

The event is being held at O2’s state of the art offices in Slough on 22nd March 2011 from 8.45am to 1pm. For more information about visiting or watching live online visit www.o2.co.uk/digitalconfidence or you can follow the latest news on twitter at #digiconfidence

Below details some of the ways we are leading the industry in the protection of children
As a mobile industry, we have already taken action to block access to gambling, pornography and other adult material. O2 were the first mobile operator to join the Internet Watch Foundation. Through the work of our Vice President Mike Short, an Executive Member of the UK Child Council for Internet Safety, we have played a leading role in child safety on mobile phones for more than a decade.

O2 operates a parental control regime on mobile phones that should prevent access to over-18 sites. The consumer can request its removal, subject to proof of age.

But given the increasing independence with which children access the internet, the challenge for us is how we the industry, parents, schools and policymakers can help children to protect themselves.

For parents:
We provide advice through our call centre, regardless of whether it is a smartphone or a laptop, to help them protect their children.• A booklet for parents about the risks children face online and with mobiles is available from all O2 retail stores• We have a dedicated web site aimed at parents – www.o2.co.uk/protectourchildren
For schools:
•Our Children’s Champions go into schools up and down the country to help train children to be aware and take action to protect themselves from risks online. We have 89 Children’s Champions and they have been working with UK child safety organisations to help make a difference.• Together with other companies, we’ve created a web site containing resources for teachers – www.teachtoday.eu • With the National Literacy Trust and Childnet International we are distributing, through primary schools, a children’s story about internet safety.
In addition to protecting our 22 million mobile customers, we are also helping our 700,000 fixed broadband customers to protect themselves online. You have to be over 18 to buy the fixed broadband service from O2. All our customers receive at least three McAfee software licences that allow parents not just to block and control what sort of sites can be seen but when the internet can be accessed.

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